wiki:Help

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Alternative download servers if SF is down

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Smartmontools Help Page

Table of Contents

  1. Frequently asked questions (FAQ)
  2. Mailinglists
  3. Serious Problem Reports
  4. Howto read smartctl reports
    1. Annotated Reports
    2. Example Output
  5. Distribution-specific bug reports
  6. No access to Sourceforge services?
  7. Problems with Trac registration?

Frequently asked questions (FAQ)

If you have problems or need support, first look at the page with answers to frequently asked questions.

Mailinglists

Note: On 2017-07-30 we started new mailing lists. We will need some time to setup searchable web archives for them.

If you don't find an answer in the FAQs, the next step is, to ​search the (old) support mailing list archives.

List of searchable archives on the internet:

smartmontools-support (Old List!): ​SourceForge ​Gmane - ​MARC ​MarkMail ​Nabble ​Narkive
smartmontools-database (Old List!): ​SourceForge ​Gmane ​Mail-Archive ​MARC - - ​Narkive

(Gmane is ​offline)

If you don't find an answer to your question in the archives, then please send an email to the ​smartmontools-support mailing list. This is a moderated forum: you are not required to subscribe to the list in order to post your question. You can ask all questions concerning the installation and use of smartmontools. Or perhaps you want to become a developer, or suggest some new extensions?

Serious Problem Reports

If you are worried about your disks Health state, because smartctl gave critical warnings or reported strange attribute values: Have a look at the FAQ page and consult the section on how to read smartctl reports.

If the drive fails a self-test, but still has 'PASSED' SMART health status, this usually means that there is a corrupted (uncorrectable=UNC) sector on the disk. See Bad block HOWTO for instructions about how to force this sector to reallocate.

Howto read smartctl reports

Annotated Reports

Example Output

Faulty Disks

Distribution-specific bug reports

The smartmontools package supports a number of different operating systems. Some of those operating systems are also distributed by multiple sources, and some of these maintain a database of bug reports. Here are links:

If you can provide additional distribution or OS-specific bug-database links, please send an email to ​smartmontools-support mailing list.

No access to Sourceforge services?

Our project offers ​File Download and ​SVN which are hosted in ​our project at SourceForge. ​SourceForge is a free service, which supports a very large number of users and projects. Please check ​SF.net Operations to see the maintenance schedule and to learn if SourceForge is experiencing unscheduled system outages or other problems.

For download purposes you can also use the SVN mirror and the ​daily builds on our own internet servers.

Problems with Trac registration?

In case of problems with your Trac registration write to the ​smartmontools team list. This is a private list. Postings from non-member addresses are held in moderation queue and need manual approvement to go to the list. So you have to take a delay into account until your mail reaches the smartmontools team members.

License
All content in this wiki is published under ​GNU GPL if not otherwise explicitly declared in context of a contributed section or page.

Note: See TracWiki for help on using the wiki.