wiki:Help

Version 30 (modified by Gabriele Pohl, 7 years ago) ( diff )

Link to new support list and note about lack of searchable web archives for the new mailing lists.

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Smartmontools Help Page

Table of Contents

  1. Frequently asked questions (FAQ)
  2. Mailinglist
  3. Serious Problem Reports
  4. Howto read smartctl reports
    1. Annotated Reports
    2. Example Output
  5. Distribution-specific bug reports
  6. No access to Sourceforge services?

Frequently asked questions (FAQ)

If you have problems or need support, first look at the page with answers to frequently asked questions.

Mailinglist

Note: On 2017-07-30 we started new mailing lists. We will need some time to setup searchable web archives for them.

If you don't find an answer in the FAQs, the next step is, to ​search the (old) support mailing list archives.

Or use the following email archives:

smartmontools-support (Old List!): ​SourceForge ​Gmane - ​MARC ​MarkMail ​Nabble ​Narkive
smartmontools-database (Old List!): ​SourceForge ​Gmane ​Mail-Archive ​MARC - - ​Narkive

(Gmane is ​offline)

If you don't find an answer to your question in the archives, then please send an email to the ​smartmontools-support mailing list. This is a moderated forum: you are not required to subscribe to the list in order to post your question. You can ask all questions concerning the installation and use of smartmontools. Or perhaps you want to become a developer, or ​suggest some new extensions?

Serious Problem Reports

If you are worried about your disks Health state, because smartctl gave critical warnings or reported strange attribute values: Have a look at the FAQ page and consult the section on how to read smartctl reports.

If the drive fails a self-test, but still has 'PASSED' SMART health status, this usually means that there is a corrupted (uncorrectable=UNC) sector on the disk. See Bad block HOWTO for instructions about how to force this sector to reallocate.

Howto read smartctl reports

Annotated Reports

Example Output

Faulty Disks

Distribution-specific bug reports

The smartmontools package supports a number of different operating systems. Some of those operating systems are also distributed by multiple sources, and some of these maintain a database of bug reports. Here are links:

If you can provide additional distribution or OS-specific bug-database links, please send an email to ​smartmontools-support mailing list.

No access to Sourceforge services?

Our project offers File Download, Mailing List, Mail Archives and SVN which are hosted at SourceForge. SourceForge is a free service, which supports a very large number of users and projects. Please check ​SF.net Operations to see the maintenance schedule and to learn if SourceForge is experiencing unscheduled system outages or other problems.

License
All content in this wiki is published under ​GNU GPL if not otherwise explicitly declared in context of a contributed section or page.

Note: See TracWiki for help on using the wiki.