Please register HDD - unsupported field in scsi command

[Tenarius]

I have done the steps for https://www.smartmontools.org/wiki/FAQ#MyATASATAdriveisnotinthesmartctlsmartddatabase and requesting now to add my HDD. See appendix. If you have some questions, please contact me every time.

[Christian Franke]

The attachment only shows the SCSI view of the drive:

Vendor:               Seagate
Product:              Expansion HDD
Revision:             0003
Compliance:           SPC-4

The attachment does not include the message unsupported field in scsi command mentioned in the summary.

• Does it work smartctl -d sat ... ?
• Is this an USB drive?
• If yes, does smartctl print an USB Id if no -d option is specified?

[Tenarius]

Yes, the HDD is physically USB device.

The message unsupported field in scsi command comes when I execute /etc/smartmontools/hdparm.d/openmediavault-30d5b6db-d360-4221-afa7-64ec1a214349. It has the following output:

Read Device Identity failed: scsi error unsupported field in scsi command

If this is a USB connected device, look at the various --device=TYPE variants
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

I executed your suggestions:

sudo smartctl -d sat /dev/sda1 gives back

smartctl 7.3 2022-02-28 r5338 [aarch64-linux-6.6.31+rpt-rpi-2712] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

ATA device successfully opened

Use 'smartctl -a' (or '-x') to print SMART (and more) information

sudo smartctl -a /dev/sda1 gives back

smartctl 7.3 2022-02-28 r5338 [aarch64-linux-6.6.31+rpt-rpi-2712] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              Expansion HDD
Revision:             0003
Compliance:           SPC-4
User Capacity:        10,000,831,348,224 bytes [10.0 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        00000000NT1788ZA
Device type:          disk
Local Time is:        Mon Jul 29 13:58:01 2024 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

[Christian Franke]

USB detection does not work for some unknown reason, so no USB Id can be added to drive database.

... sudo smartctl -d sat /dev/sda1 ...

-d ... without any display option like -x is useless, see man page.

[Tenarius]

The command sudo smartctl -d sat -a /dev/sda1 give back:

Read Device Identity failed: scsi error unsupported field in scsi command

If this is a USB connected device, look at the various --device=TYPE variants
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

USB detection does not work for some unknown reason, so no USB Id can be added to drive database.

Do you mean you are not able to register my HDD?

[Christian Franke]

ATA pass-through access is not possible with the usual SCSI/ATA Translation. This cannot be fixed by drive database, see the FAQ.

Please provide more information about this drive model.