Opened 7 years ago
Last modified 6 years ago
#964 new enhancement
new re-RMA disk, smartmontools shows Power-off_retract_count > 65536+ but other 'Count' values are < 5-10
Reported by: | Veek | Owned by: | |
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Priority: | minor | Milestone: | undecided |
Component: | drivedb | Version: | 6.6 |
Keywords: | hdd | Cc: |
Description
I got a re-RMA disk from WD/HGST yesterday. I ran
smartmontools -a
It showed:
http://storage3.static.itmages.com/i/18/0110/h_1515564294_4418639_a4ca5b7dc5.png
which is consistent with new disk - all 'Counts' are close to 0 indicating it's new and unused.
Then I ran badblocks, eventually I noticed:
http://storage6.static.itmages.com/i/18/0110/h_1515564374_9537536_ec3d5ce9e6.png
The Power Off Retract count shows 65537 but every other count value is < 10. Also,
The retract count increments by 1 or 2, as expected, whenever I reboot. Additionally
I've been running badblocks and ddrescue on the disk and have not seen sudden jumps in
the Retract Count since that spike.
How is the retract count changing value so suddenly to such a high value? Is it a bug in
smartmontools - the first time i ran it (intermittent error)? Or is the drive firmware buggy
and lying about results?
Is it a HGST/WD RMA-weasle issue - the first RMA disk was total crud so I had to return that - is this disk going to magically fail after 8mo of warranty has expired?
Attachments (2)
Change History (6)
by , 7 years ago
Attachment: | HGST_RMA_disk2 added |
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my hdparm/smartmontools outputs on the pristine re-RMA disk
comment:2 by , 7 years ago
Component: | smartctl → drivedb |
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Keywords: | retract count removed |
Milestone: | → undecided |
Type: | defect → enhancement |
The six raw value bytes of this attribute possibly encode more than one value. The meaning is unknown unless the vendor provides a documentation. Try -v 192,raw16
, -v 192,raw8
or -v 192,hex48
options for different print formats. We could possibly add such an option to the HGST Z5K500 drive database entry.
This is neither a smartctl bug nor a firmware bug. Smartctl simply prints what the drive returns in SMART DATA block. The meaning of specific SMART Attributes were never part of ATA standards.
Please provide smartctl -x ...
output of this drive as an attachment. It may contain Device Statistics which is part of ATA standards.
comment:3 by , 7 years ago
smartctl -v 192,raw16 /dev/sda
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0 1 6
smartctl -a -v 192,raw8 /dev/sda
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0 0 0 1 0 6
smartctl -a -v 192,hex48 /dev/sda
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0x000000010006
(I'm liking the idea of '6' - i'll call their tech support and ask in a day or two) many thanks!
comment:4 by , 6 years ago
Keywords: | hdd added |
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what is interesting is how it spiked to a power of 2