Opened 12 years ago

Closed 12 years ago

#263 closed defect (invalid)

Drive does not support SMART, but health check shows 'Ok'

Reported by: telsonalva Owned by: somebody
Priority: minor Milestone:
Component: smartctl Version: 6.0
Keywords: Cc: telson_alva@…

Description

Why would smartctl show the SMART Health status as 'ok' when the device does not support SMART ? Below is output of the commands.

smartctl -H /dev/sda

smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

SMART Health Status: OK

smartctl -a /dev/sda

smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Vendor: PERC
Product: LD 0 PERCRAID
Revision:
User Capacity: 36,364,615,680 bytes [36.3 GB]
Logical block size: 512 bytes
Serial number: 021400000000
Device type: disk
Local Time is: Tue Mar 12 00:33:22 2013 CDT
Device does not support SMART

Error Counter logging not supported
Device does not support Self Test logging

smartctl -i /dev/sda

smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Vendor: PERC
Product: LD 0 PERCRAID
Revision:
User Capacity: 36,364,615,680 bytes [36.3 GB]
Logical block size: 512 bytes
Serial number: 021400000000
Device type: disk
Local Time is: Tue Mar 12 00:33:22 2013 CDT
Device does not support SMART

smartctl -s on -d scsi /dev/sda

smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

unable to fetch IEC (SMART) mode page [Input/output error]
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

smartctl -d test /dev/sda

smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sda: Device of type 'scsi' [SCSI] detected
/dev/sda: Device of type 'scsi' [SCSI] opened

Change History (3)

comment:1 by telsonalva, 12 years ago

Component: all → smartctl
Owner: changed from somebody to Christian Franke
Status: new → assigned

in reply to:  1 comment:2 by Christian Franke, 12 years ago

Owner: changed from Christian Franke to somebody

Replying to telsonalva:

owner changed from somebody to chrfranke
status changed from new to assigned

Please do not assign tickets unless you are a member of smartmontools devlopment team, thanks!

comment:3 by Christian Franke, 12 years ago

Resolution: → invalid
Status: assigned → closed

Vendor/Product IDs suggest that this is useless info from a logical SCSI/SAS drive emulated by the PERC RAID controller firmware. Smartctl requires pass-through access to physical drives. This is not supported for this RAID controller (see also the Supported_RAID-Controllers Wiki page).

There is a small chance that the PERC driver for Windows implements CSMI, please try:

  smartctl --scan
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