Opened 8 months ago

Closed 5 weeks ago

#1821 closed enhancement (fixed)

New drive: Toshiba Canvio Flex 4TB (TOSHIBA MQ04UBB400, 0x0480:0xa301)

Reported by: hmijail Owned by: Christian Franke
Priority: minor Milestone: Release 7.5
Component: drivedb Version:
Keywords: hdd Cc:

Description

https://www.toshiba-storage.com/products/canvio-flex/

Scanned in macOS with the SAT driver

smartctl 7.4 2023-08-01 r5530 [Darwin 23.4.0 arm64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA MQ04UBB400
Firmware Version: JS0B0U
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Zoned Device:     Device managed zones
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.3, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Tue Apr  2 19:46:47 2024 AEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Disabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unknown

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 665) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   050    -    0
  2 Throughput_Performance  P-S---   100   100   050    -    0
  3 Spin_Up_Time            POS--K   100   100   001    -    5144
  4 Start_Stop_Count        -O--CK   100   100   000    -    11
  5 Reallocated_Sector_Ct   PO--CK   100   100   050    -    0
  7 Seek_Error_Rate         PO-R--   100   100   050    -    0
  8 Seek_Time_Performance   P-S---   100   100   050    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    1
 10 Spin_Retry_Count        PO--CK   100   100   030    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    5
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    0
192 Power-Off_Retract_Count -O--CK   100   100   000    -    0
193 Load_Cycle_Count        -O--CK   100   100   000    -    19
194 Temperature_Celsius     -O---K   100   100   000    -    32 (Min/Max 23/32)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O--CK   100   100   000    -    0
198 Offline_Uncorrectable   ----CK   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
220 Disk_Shift              -O----   100   100   000    -    0
222 Loaded_Hours            -O--CK   100   100   000    -    0
223 Load_Retry_Count        -O--CK   100   100   000    -    0
224 Load_Friction           -O---K   100   100   000    -    0
226 Load-in_Time            -OS--K   100   100   000    -    263
240 Head_Flying_Hours       P-----   100   100   001    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented
Read GP Log Directory failed

SMART Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00           SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O     51  Comprehensive SMART error log
0x04           SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x09           SL  R/W      1  Selective self-test log
0x30           SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f      SL  R/W     16  Host vendor specific log
0xe0           SL  R/W      1  SCT Command/Status
0xe1           SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log (GP Log 0x03) not supported

SMART Error Log Version: 1
No Errors Logged

SMART Extended Self-test Log (GP Log 0x07) not supported

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         1         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       1 (0x0001)
Device State:                        Active (0)
Current Temperature:                    32 Celsius
Power Cycle Min/Max Temperature:     28/32 Celsius
Lifetime    Min/Max Temperature:     23/32 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:            0/60 Celsius
Temperature History Size (Index):    478 (38)

Index    Estimated Time   Temperature Celsius
  39    2024-04-02 11:49     ?  -
 ...    ..(439 skipped).    ..  -
   1    2024-04-02 19:09     ?  -
   2    2024-04-02 19:10    27  ********
   3    2024-04-02 19:11    27  ********
   4    2024-04-02 19:12    27  ********
   5    2024-04-02 19:13    28  *********
   6    2024-04-02 19:14     ?  -
   7    2024-04-02 19:15    28  *********
   8    2024-04-02 19:16    28  *********
   9    2024-04-02 19:17    29  **********
  10    2024-04-02 19:18    29  **********
  11    2024-04-02 19:19     ?  -
  12    2024-04-02 19:20    29  **********
  13    2024-04-02 19:21    29  **********
  14    2024-04-02 19:22    29  **********
  15    2024-04-02 19:23    30  ***********
  16    2024-04-02 19:24     ?  -
  17    2024-04-02 19:25    29  **********
  18    2024-04-02 19:26    30  ***********
  19    2024-04-02 19:27    30  ***********
  20    2024-04-02 19:28     ?  -
  21    2024-04-02 19:29    30  ***********
  22    2024-04-02 19:30     ?  -
  23    2024-04-02 19:31    29  **********
 ...    ..(  2 skipped).    ..  **********
  26    2024-04-02 19:34    29  **********
  27    2024-04-02 19:35     ?  -
  28    2024-04-02 19:36    29  **********
  29    2024-04-02 19:37    30  ***********
 ...    ..(  2 skipped).    ..  ***********
  32    2024-04-02 19:40    30  ***********
  33    2024-04-02 19:41     ?  -
  34    2024-04-02 19:42    30  ***********
  35    2024-04-02 19:43    32  *************
 ...    ..(  2 skipped).    ..  *************
  38    2024-04-02 19:46    32  *************

SMART WRITE LOG does not return COUNT and LBA_LOW register
SCT (Get) Error Recovery Control command failed

Device Statistics (SMART Log 0x04)
Page  Offset Size        Value Flags Description
ATA_SMART_READ_LOG failed: Undefined error: 0
Read Device Statistics pages 0x00-0x07 failed

Pending Defects log (GP Log 0x0c) not supported

ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented
Read SATA Phy Event Counters failed

Change History (7)

comment:1 by hmijail, 8 months ago

Summary: New drive: Toshiba Canvio Flex 4TBNew drive: Vendor 0480, Model a301, Toshiba Canvio Flex 4TB

Vendor 0480
Model a301

comment:2 by Christian Franke, 8 months ago

Component: alldrivedb
Keywords: hdd usb added
Milestone: unscheduled
Summary: New drive: Vendor 0480, Model a301, Toshiba Canvio Flex 4TBNew drive: Toshiba Canvio Flex 4TB (TOSHIBA MQ04UBB400, 0x0480:0xa301)
Type: defectenhancement

comment:3 by Christian Franke, 5 weeks ago

Keywords: usb removed

USB Id already detected as -d sat, HDD still missing.

comment:4 by Christian Franke, 5 weeks ago

Ticket #1832 has been marked as a duplicate of this ticket.

comment:5 by Christian Franke, 5 weeks ago

Ticket #1400 has been marked as a duplicate of this ticket.

comment:6 by Christian Franke, 5 weeks ago

Milestone: unscheduledRelease 7.5
Owner: set to Christian Franke
Status: newaccepted

comment:7 by Christian Franke, 5 weeks ago

Resolution: fixed
Status: acceptedclosed
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