#1510 closed enhancement (fixed)
TOSHIBA MN08ACA14T
Reported by: | rwalborn | Owned by: | Christian Franke |
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Priority: | minor | Milestone: | Release 7.3 |
Component: | drivedb | Version: | |
Keywords: | hdd | Cc: |
Description
My TOSHIBA MN08ACA14T SCSI/SAS drive is not in the smartctl/smartd database. Content of "smartctl -q noserial -x /dev/sdX > smartctl-VENDOR-MODEL.txt" follows. Also short and long offline tests fail on all 5 of this model I have. TOSHIBA MN07ACA12T is also failing tests but will open another ticket to add that.
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.0-7-amd64] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: TOSHIBA MN08ACA14T Firmware Version: 0601 User Capacity: 14,000,519,643,136 bytes [14.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-3 T13/2161-D revision 5 SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Fri Jul 30 15:54:14 2021 JST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM level is: 254 (maximum performance) Rd look-ahead is: Enabled Write cache is: Disabled DSN feature is: Unavailable ATA Security is: Disabled, frozen [SEC2] Wt Cache Reorder: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED See vendor-specific Attribute list for marginal Attributes. General SMART Values: Offline data collection status: (0x84) Offline data collection activity was suspended by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 73) The previous self-test completed having a test element that failed and the test element that failed is not known. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1284) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate PO-R-- 100 100 050 - 0 2 Throughput_Performance P-S--- 100 100 050 - 0 3 Spin_Up_Time POS--K 100 100 001 - 8114 4 Start_Stop_Count -O--CK 100 100 000 - 39 5 Reallocated_Sector_Ct PO--CK 100 100 050 - 0 7 Seek_Error_Rate PO-R-- 100 001 050 Past 0 8 Seek_Time_Performance P-S--- 100 100 050 - 0 9 Power_On_Hours -O--CK 096 096 000 - 1691 10 Spin_Retry_Count PO--CK 100 100 030 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 39 23 Unknown_Attribute PO---K 100 100 075 - 0 24 Unknown_Attribute PO---K 100 100 075 - 0 191 G-Sense_Error_Rate -O--CK 100 100 000 - 0 192 Power-Off_Retract_Count -O--CK 100 100 000 - 28 193 Load_Cycle_Count -O--CK 100 100 000 - 200 194 Temperature_Celsius -O---K 100 100 000 - 40 (Min/Max 19/46) 196 Reallocated_Event_Count -O--CK 100 100 000 - 0 197 Current_Pending_Sector -O--CK 100 100 000 - 0 198 Offline_Uncorrectable ----CK 100 100 000 - 0 199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 0 220 Disk_Shift -O---- 100 100 000 - 252969013 222 Loaded_Hours -O--CK 097 097 000 - 1373 223 Load_Retry_Count -O--CK 100 100 000 - 0 224 Load_Friction -O---K 100 100 000 - 0 226 Load-in_Time -OS--K 100 100 000 - 590 240 Head_Flying_Hours P----- 100 100 001 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 51 Comprehensive SMART error log 0x03 GPL R/O 5 Ext. Comprehensive SMART error log 0x04 GPL,SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x08 GPL R/O 2 Power Conditions log 0x09 SL R/W 1 Selective self-test log 0x0c GPL R/O 513 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x24 GPL R/O 53248 Current Device Internal Status Data log 0x25 GPL R/O 53248 Saved Device Internal Status Data log 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (5 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed: unknown failure 90% 1691 0 SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 1 (0x0001) Device State: SMART Off-line Data Collection executing in background (4) Current Temperature: 40 Celsius Power Cycle Min/Max Temperature: 37/46 Celsius Lifetime Min/Max Temperature: 19/46 Celsius Specified Max Operating Temperature: 55 Celsius Under/Over Temperature Limit Count: 0/0 Vendor specific: 00 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 5/55 Celsius Min/Max Temperature Limit: -40/70 Celsius Temperature History Size (Index): 478 (422) Index Estimated Time Temperature Celsius 423 2021-07-30 07:57 40 ********************* 424 2021-07-30 07:58 41 ********************** ... ..( 14 skipped). .. ********************** 439 2021-07-30 08:13 41 ********************** 440 2021-07-30 08:14 40 ********************* ... ..( 29 skipped). .. ********************* 470 2021-07-30 08:44 40 ********************* 471 2021-07-30 08:45 41 ********************** 472 2021-07-30 08:46 40 ********************* 473 2021-07-30 08:47 40 ********************* 474 2021-07-30 08:48 40 ********************* 475 2021-07-30 08:49 41 ********************** 476 2021-07-30 08:50 40 ********************* ... ..( 2 skipped). .. ********************* 1 2021-07-30 08:53 40 ********************* 2 2021-07-30 08:54 41 ********************** 3 2021-07-30 08:55 40 ********************* ... ..( 3 skipped). .. ********************* 7 2021-07-30 08:59 40 ********************* 8 2021-07-30 09:00 41 ********************** ... ..( 2 skipped). .. ********************** 11 2021-07-30 09:03 41 ********************** 12 2021-07-30 09:04 40 ********************* ... ..( 37 skipped). .. ********************* 50 2021-07-30 09:42 40 ********************* 51 2021-07-30 09:43 41 ********************** 52 2021-07-30 09:44 40 ********************* ... ..( 62 skipped). .. ********************* 115 2021-07-30 10:47 40 ********************* 116 2021-07-30 10:48 41 ********************** 117 2021-07-30 10:49 41 ********************** 118 2021-07-30 10:50 40 ********************* ... ..( 3 skipped). .. ********************* 122 2021-07-30 10:54 40 ********************* 123 2021-07-30 10:55 41 ********************** 124 2021-07-30 10:56 41 ********************** 125 2021-07-30 10:57 40 ********************* 126 2021-07-30 10:58 40 ********************* 127 2021-07-30 10:59 41 ********************** 128 2021-07-30 11:00 41 ********************** 129 2021-07-30 11:01 40 ********************* ... ..(115 skipped). .. ********************* 245 2021-07-30 12:57 40 ********************* 246 2021-07-30 12:58 41 ********************** 247 2021-07-30 12:59 40 ********************* 248 2021-07-30 13:00 40 ********************* 249 2021-07-30 13:01 40 ********************* 250 2021-07-30 13:02 41 ********************** 251 2021-07-30 13:03 40 ********************* ... ..( 31 skipped). .. ********************* 283 2021-07-30 13:35 40 ********************* 284 2021-07-30 13:36 41 ********************** 285 2021-07-30 13:37 41 ********************** 286 2021-07-30 13:38 40 ********************* 287 2021-07-30 13:39 41 ********************** 288 2021-07-30 13:40 40 ********************* 289 2021-07-30 13:41 40 ********************* 290 2021-07-30 13:42 41 ********************** 291 2021-07-30 13:43 41 ********************** 292 2021-07-30 13:44 41 ********************** 293 2021-07-30 13:45 40 ********************* 294 2021-07-30 13:46 40 ********************* 295 2021-07-30 13:47 40 ********************* 296 2021-07-30 13:48 41 ********************** 297 2021-07-30 13:49 40 ********************* 298 2021-07-30 13:50 41 ********************** 299 2021-07-30 13:51 40 ********************* ... ..( 31 skipped). .. ********************* 331 2021-07-30 14:23 40 ********************* 332 2021-07-30 14:24 41 ********************** 333 2021-07-30 14:25 40 ********************* ... ..( 43 skipped). .. ********************* 377 2021-07-30 15:09 40 ********************* 378 2021-07-30 15:10 41 ********************** 379 2021-07-30 15:11 40 ********************* 380 2021-07-30 15:12 40 ********************* 381 2021-07-30 15:13 40 ********************* 382 2021-07-30 15:14 41 ********************** 383 2021-07-30 15:15 40 ********************* ... ..( 4 skipped). .. ********************* 388 2021-07-30 15:20 40 ********************* 389 2021-07-30 15:21 41 ********************** ... ..( 3 skipped). .. ********************** 393 2021-07-30 15:25 41 ********************** 394 2021-07-30 15:26 40 ********************* ... ..( 24 skipped). .. ********************* 419 2021-07-30 15:51 40 ********************* 420 2021-07-30 15:52 41 ********************** 421 2021-07-30 15:53 41 ********************** 422 2021-07-30 15:54 41 ********************** SCT Error Recovery Control: Read: Disabled Write: Disabled Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 3) == 0x01 0x008 4 39 --- Lifetime Power-On Resets 0x01 0x010 4 1691 --- Power-on Hours 0x01 0x018 6 160240965209 --- Logical Sectors Written 0x01 0x020 6 134799318 --- Number of Write Commands 0x01 0x028 6 119447510787 --- Logical Sectors Read 0x01 0x030 6 377834991 --- Number of Read Commands 0x01 0x038 6 6087600000 --- Date and Time TimeStamp 0x02 ===== = = === == Free-Fall Statistics (rev 1) == 0x02 0x010 4 0 --- Overlimit Shock Events 0x03 ===== = = === == Rotating Media Statistics (rev 1) == 0x03 0x008 4 498 --- Spindle Motor Power-on Hours 0x03 0x010 4 180 --- Head Flying Hours 0x03 0x018 4 200 --- Head Load Events 0x03 0x020 4 0 --- Number of Reallocated Logical Sectors 0x03 0x028 4 1944 --- Read Recovery Attempts 0x03 0x030 4 0 --- Number of Mechanical Start Failures 0x03 0x038 4 0 --- Number of Realloc. Candidate Logical Sectors 0x03 0x040 4 28 --- Number of High Priority Unload Events 0x04 ===== = = === == General Errors Statistics (rev 1) == 0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors 0x04 0x010 4 0 --- Resets Between Cmd Acceptance and Completion 0x05 ===== = = === == Temperature Statistics (rev 1) == 0x05 0x008 1 40 --- Current Temperature 0x05 0x010 1 39 N-- Average Short Term Temperature 0x05 0x018 1 38 N-- Average Long Term Temperature 0x05 0x020 1 46 --- Highest Temperature 0x05 0x028 1 19 --- Lowest Temperature 0x05 0x030 1 44 N-- Highest Average Short Term Temperature 0x05 0x038 1 30 N-- Lowest Average Short Term Temperature 0x05 0x040 1 39 N-- Highest Average Long Term Temperature 0x05 0x048 1 36 N-- Lowest Average Long Term Temperature 0x05 0x050 4 0 --- Time in Over-Temperature 0x05 0x058 1 55 --- Specified Maximum Operating Temperature 0x05 0x060 4 0 --- Time in Under-Temperature 0x05 0x068 1 5 --- Specified Minimum Operating Temperature 0x06 ===== = = === == Transport Statistics (rev 1) == 0x06 0x008 4 378 --- Number of Hardware Resets 0x06 0x010 4 119 --- Number of ASR Events 0x06 0x018 4 0 --- Number of Interface CRC Errors 0x07 ===== = = === == Solid State Device Statistics (rev 1) == |||_ C monitored condition met ||__ D supports DSN |___ N normalized value Pending Defects log (GP Log 0x0c) No Defects Logged SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 4 0 Command failed due to ICRC error 0x0002 4 0 R_ERR response for data FIS 0x0003 4 0 R_ERR response for device-to-host data FIS 0x0004 4 0 R_ERR response for host-to-device data FIS 0x0005 4 0 R_ERR response for non-data FIS 0x0006 4 0 R_ERR response for device-to-host non-data FIS 0x0007 4 0 R_ERR response for host-to-device non-data FIS 0x0008 4 0 Device-to-host non-data FIS retries 0x0009 4 8 Transition from drive PhyRdy to drive PhyNRdy 0x000a 4 7 Device-to-host register FISes sent due to a COMRESET 0x000b 4 0 CRC errors within host-to-device FIS 0x000d 4 0 Non-CRC errors within host-to-device FIS 0x000f 4 0 R_ERR response for host-to-device data FIS, CRC 0x0010 4 0 R_ERR response for host-to-device data FIS, non-CRC 0x0012 4 0 R_ERR response for host-to-device non-data FIS, CRC 0x0013 4 0 R_ERR response for host-to-device non-data FIS, non-CRC
Change History (8)
comment:1 by , 3 years ago
comment:2 by , 3 years ago
Component: | all → drivedb |
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Keywords: | hdd added |
Milestone: | → unscheduled |
Type: | defect → enhancement |
comment:3 by , 3 years ago
Milestone: | unscheduled → Release 7.3 |
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Owner: | set to |
Status: | new → accepted |
follow-up: 6 comment:5 by , 3 years ago
Resolution: | fixed |
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Status: | closed → reopened |
The test still fails as before.
I ran the "sudo /usr/sbin/update-smart-drivedb" to update the drivedb.h file. Interestingly on Debian 11 amd64 it only updated one of the 2 file locations, /var/lib/smartmontools/drivedb/drivedb.h and did not update the other location, /usr/share/smartmontools/drivedb.h. I tested it like this and it failed. I then renamed /usr/share/smartmontools/drivedb.h and copied /var/lib/smartmontools/drivedb/drivedb.h to /usr/share/smartmontools/drivedb.h but still the test fails just as before. I do see this and the 12TB drives in the new drivedb.h file. I restarted the smartmontools service via systemctl, test still fails.
Same results for the TOSHIBA MN07ACA12T that I had a ticket on, should I reopen that as well with new test results?
Content of a new run of "smartctl -q noserial -x /dev/sdX > smartctl-VENDOR-MODEL.txt" follows.
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.0-8-amd64] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Toshiba N300/MN NAS HDD Device Model: TOSHIBA MN08ACA14T Firmware Version: 0601 User Capacity: 14,000,519,643,136 bytes [14.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-3 T13/2161-D revision 5 SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Sat Sep 18 17:45:58 2021 JST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM level is: 254 (maximum performance) Rd look-ahead is: Enabled Write cache is: Disabled DSN feature is: Unavailable ATA Security is: Disabled, NOT FROZEN [SEC1] Wt Cache Reorder: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: FAILED! Drive failure expected in less than 24 hours. SAVE ALL DATA. See vendor-specific Attribute list for failed Attributes. General SMART Values: Offline data collection status: (0x86) Offline data collection activity was aborted by the device with a fatal error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 73) The previous self-test completed having a test element that failed and the test element that failed is not known. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1297) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate PO-R-- 100 100 050 - 0 2 Throughput_Performance P-S--- 100 100 050 - 0 3 Spin_Up_Time POS--K 100 100 001 - 8027 4 Start_Stop_Count -O--CK 100 100 000 - 41 5 Reallocated_Sector_Ct PO--CK 100 100 050 - 11 7 Seek_Error_Rate PO-R-- 041 001 050 NOW 0 8 Seek_Time_Performance P-S--- 100 100 050 - 0 9 Power_On_Hours -O--CK 093 093 000 - 2893 10 Spin_Retry_Count PO--CK 100 100 030 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 41 23 Helium_Condition_Lower PO---K 100 100 075 - 0 24 Helium_Condition_Upper PO---K 100 100 075 - 0 191 G-Sense_Error_Rate -O--CK 100 100 000 - 2 192 Power-Off_Retract_Count -O--CK 100 100 000 - 30 193 Load_Cycle_Count -O--CK 100 100 000 - 240 194 Temperature_Celsius -O---K 100 100 000 - 40 (Min/Max 20/47) 196 Reallocated_Event_Count -O--CK 100 100 000 - 11 197 Current_Pending_Sector -O--CK 100 100 000 - 19 198 Offline_Uncorrectable ----CK 100 001 000 - 13 199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 0 220 Disk_Shift -O---- 100 100 000 - 136445972 222 Loaded_Hours -O--CK 095 095 000 - 2345 223 Load_Retry_Count -O--CK 100 100 000 - 0 224 Load_Friction -O---K 100 100 000 - 0 226 Load-in_Time -OS--K 100 100 000 - 528 240 Head_Flying_Hours P----- 100 100 001 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 51 Comprehensive SMART error log 0x03 GPL R/O 5 Ext. Comprehensive SMART error log 0x04 GPL,SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x08 GPL R/O 2 Power Conditions log 0x09 SL R/W 1 Selective self-test log 0x0c GPL R/O 513 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x24 GPL R/O 53248 Current Device Internal Status Data log 0x25 GPL R/O 53248 Saved Device Internal Status Data log 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (5 sectors) Device Error Count: 1 CR = Command Register FEATR = Features Register COUNT = Count (was: Sector Count) Register LBA_48 = Upper bytes of LBA High/Mid/Low Registers ] ATA-8 LH = LBA High (was: Cylinder High) Register ] LBA LM = LBA Mid (was: Cylinder Low) Register ] Register LL = LBA Low (was: Sector Number) Register ] DV = Device (was: Device/Head) Register DC = Device Control Register ER = Error register ST = Status register Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 1 [0] occurred at disk power-on lifetime: 1344 hours (56 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 43 00 30 00 04 4b f1 39 40 40 00 Error: UNC at LBA = 0x44bf13940 = 18453969216 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 60 00 18 00 30 00 04 4b f1 39 40 40 00 6d+02:50:06.751 READ FPDMA QUEUED 60 00 20 00 28 00 04 4d 4b 8c 88 40 00 6d+02:50:06.751 READ FPDMA QUEUED 60 00 18 00 20 00 04 4d 4b 8c 70 40 00 6d+02:50:06.745 READ FPDMA QUEUED 60 00 20 00 18 00 04 4f 32 32 38 40 00 6d+02:50:06.745 READ FPDMA QUEUED 60 00 18 00 10 00 04 4f 32 32 20 40 00 6d+02:50:06.735 READ FPDMA QUEUED SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed: unknown failure 90% 2893 0 # 2 Short offline Completed: unknown failure 90% 2893 0 # 3 Short offline Completed: unknown failure 90% 2892 0 # 4 Short offline Completed: unknown failure 90% 2892 0 # 5 Short offline Completed: unknown failure 90% 2891 0 # 6 Short offline Completed: unknown failure 90% 2891 0 # 7 Short offline Completed: unknown failure 90% 2878 0 # 8 Short offline Completed: unknown failure 90% 2854 0 # 9 Short offline Completed: unknown failure 90% 2830 0 #10 Short offline Completed: unknown failure 90% 2806 0 #11 Short offline Completed: unknown failure 90% 2804 0 #12 Short offline Completed: unknown failure 90% 2803 0 #13 Short offline Completed: unknown failure 90% 2803 0 #14 Short offline Completed: unknown failure 90% 2803 0 #15 Short offline Completed: unknown failure 90% 2803 0 #16 Short offline Completed: unknown failure 90% 2803 0 #17 Short offline Completed: unknown failure 90% 2302 0 #18 Short offline Completed: unknown failure 90% 2278 0 #19 Short offline Completed: unknown failure 90% 2254 0 SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 1 (0x0001) Device State: Active (0) Current Temperature: 40 Celsius Power Cycle Min/Max Temperature: 35/47 Celsius Lifetime Min/Max Temperature: 20/47 Celsius Specified Max Operating Temperature: 55 Celsius Under/Over Temperature Limit Count: 0/0 Vendor specific: 00 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 5/55 Celsius Min/Max Temperature Limit: -40/70 Celsius Temperature History Size (Index): 478 (387) Index Estimated Time Temperature Celsius 388 2021-09-18 09:48 41 ********************** ... ..( 17 skipped). .. ********************** 406 2021-09-18 10:06 41 ********************** 407 2021-09-18 10:07 40 ********************* 408 2021-09-18 10:08 40 ********************* 409 2021-09-18 10:09 41 ********************** 410 2021-09-18 10:10 40 ********************* 411 2021-09-18 10:11 41 ********************** ... ..( 8 skipped). .. ********************** 420 2021-09-18 10:20 41 ********************** 421 2021-09-18 10:21 40 ********************* 422 2021-09-18 10:22 41 ********************** 423 2021-09-18 10:23 41 ********************** 424 2021-09-18 10:24 41 ********************** 425 2021-09-18 10:25 40 ********************* 426 2021-09-18 10:26 40 ********************* 427 2021-09-18 10:27 41 ********************** 428 2021-09-18 10:28 41 ********************** 429 2021-09-18 10:29 41 ********************** 430 2021-09-18 10:30 40 ********************* 431 2021-09-18 10:31 41 ********************** ... ..( 7 skipped). .. ********************** 439 2021-09-18 10:39 41 ********************** 440 2021-09-18 10:40 40 ********************* ... ..(103 skipped). .. ********************* 66 2021-09-18 12:24 40 ********************* 67 2021-09-18 12:25 41 ********************** 68 2021-09-18 12:26 40 ********************* 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Spindle Motor Power-on Hours 0x03 0x010 4 1152 --- Head Flying Hours 0x03 0x018 4 240 --- Head Load Events 0x03 0x020 4 88 --- Number of Reallocated Logical Sectors 0x03 0x028 4 12805 --- Read Recovery Attempts 0x03 0x030 4 1 --- Number of Mechanical Start Failures 0x03 0x038 4 152 --- Number of Realloc. Candidate Logical Sectors 0x03 0x040 4 30 --- Number of High Priority Unload Events 0x04 ===== = = === == General Errors Statistics (rev 1) == 0x04 0x008 4 1 --- Number of Reported Uncorrectable Errors 0x04 0x010 4 3 --- Resets Between Cmd Acceptance and Completion 0x05 ===== = = === == Temperature Statistics (rev 1) == 0x05 0x008 1 40 --- Current Temperature 0x05 0x010 1 39 N-- Average Short Term Temperature 0x05 0x018 1 39 N-- Average Long Term Temperature 0x05 0x020 1 47 --- Highest Temperature 0x05 0x028 1 20 --- Lowest Temperature 0x05 0x030 1 46 N-- Highest Average Short Term Temperature 0x05 0x038 1 28 N-- Lowest Average Short Term Temperature 0x05 0x040 1 39 N-- Highest Average Long Term Temperature 0x05 0x048 1 36 N-- Lowest Average Long Term Temperature 0x05 0x050 4 0 --- Time in Over-Temperature 0x05 0x058 1 55 --- Specified Maximum Operating Temperature 0x05 0x060 4 0 --- Time in Under-Temperature 0x05 0x068 1 5 --- Specified Minimum Operating Temperature 0x06 ===== = = === == Transport Statistics (rev 1) == 0x06 0x008 4 408 --- Number of Hardware Resets 0x06 0x010 4 130 --- Number of ASR Events 0x06 0x018 4 0 --- Number of Interface CRC Errors 0x07 ===== = = === == Solid State Device Statistics (rev 1) == |||_ C monitored condition met ||__ D supports DSN |___ N normalized value Pending Defects log (GP Log 0x0c) Index LBA Hours 0 36132280 1680 1 36132281 1680 2 36132282 1680 3 36132283 1680 4 36132284 1680 5 36132285 1680 6 36132286 1680 7 36132287 1680 8 36136720 1680 9 36136721 1680 10 36136722 1680 11 36136723 1680 12 36136724 1680 13 36136725 1680 14 36136726 1680 15 36136727 1680 16 36141160 1680 17 36141161 1680 18 36141162 1680 19 36141163 1680 20 36141164 1680 21 36141165 1680 22 36141166 1680 23 36141167 1680 24 36141192 1344 25 36141193 1344 26 36141194 1344 27 36141195 1344 28 36141196 1344 29 36141197 1344 30 36141198 1344 ... (121 entries not shown) SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 4 0 Command failed due to ICRC error 0x0002 4 0 R_ERR response for data FIS 0x0003 4 0 R_ERR response for device-to-host data FIS 0x0004 4 0 R_ERR response for host-to-device data FIS 0x0005 4 0 R_ERR response for non-data FIS 0x0006 4 0 R_ERR response for device-to-host non-data FIS 0x0007 4 0 R_ERR response for host-to-device non-data FIS 0x0008 4 0 Device-to-host non-data FIS retries 0x0009 4 3 Transition from drive PhyRdy to drive PhyNRdy 0x000a 4 2 Device-to-host register FISes sent due to a COMRESET 0x000b 4 0 CRC errors within host-to-device FIS 0x000d 4 0 Non-CRC errors within host-to-device FIS 0x000f 4 0 R_ERR response for host-to-device data FIS, CRC 0x0010 4 0 R_ERR response for host-to-device data FIS, non-CRC 0x0012 4 0 R_ERR response for host-to-device non-data FIS, CRC 0x0013 4 0 R_ERR response for host-to-device non-data FIS, non-CRC
comment:6 by , 3 years ago
The test still fails as before.
Such problems cannot be fixed by smartctl. Self tests are simply started by smartctl and then controlled by drive firmware. See related FAQ entries.
Interestingly on Debian 11 amd64 it only updated one of the 2 file locations, /var/lib/smartmontools/drivedb/drivedb.h and did not update the other location, /usr/share/smartmontools/drivedb.h.
This may be a packaging issue of the Debian smartmontools package. We do not maintain packages for Linux distributions. Please report this to the package maintainer.
Same results for the TOSHIBA MN07ACA12T that I had a ticket on, should I reopen that as well with new test results?
Sorry no. If this problem is reproducible with more than one drive, this is a likely a drive firmware bug. If you own a larger number of drives with this issue, you might want to report the problem to Toshiba.
comment:8 by , 3 years ago
Replying to Christian Franke:
OK, most likely FW bug then, I'll chase that down.
Thanks for taking a look!
Such a test result rarely occurs:
These are
Helium_Condition_Lower/Upper
: