Opened 3 years ago

Last modified 3 years ago

#1506 new enhancement

Toshiba Canvio Basics HDTB440EK3CA (TOSHIBA MQ04UBB400, 0x0480:0x0900)

Reported by: JennyH Owned by:
Priority: minor Milestone: unscheduled
Component: drivedb Version: 6.6
Keywords: hdd Cc:

Description

Hi,

It seems that my external Toshiba Canvio Basics 4 TB USB 3 hard drive (part number HDTB440EK3CA) does not appear in the database. So you will find attached a report as mentionned in the FAQ.

Please note that this drive was not automatically accessible via smartctl. I had to use the option

smartctl -d sat

Best regards

Attachments (1)

smartctl-Toshiba-Canvio-Basics-4To.txt (21.3 KB ) - added by JennyH 3 years ago.

Download all attachments as: .zip

Change History (7)

comment:1 by JennyH, 3 years ago

Summary: Adding Toshiba Canvio Basics 4 GB USB 3.0 to the databaseAdd to drivedb : Toshiba Canvio Basics HDTB440EK3CA
Type: taskenhancement

comment:2 by Christian Franke, 3 years ago

Keywords: usb hdd added; Toshiba Canvio drivedb removed
Milestone: undecidedunscheduled

Please note that this drive was not automatically accessible via smartctl.

Please provide the USB-Id, otherwise this cannot be changed.

PS: Please do not set the Milestone in future submissions.

comment:3 by JennyH, 3 years ago

Please provide the USB-Id, otherwise this cannot be changed.

the lsusb command returns :

Bus 003 Device 003: ID 0480:0900 Toshiba America Inc 
  bDeviceClass            0 
  bDeviceProtocol         0 
  iProduct                2 
      (Bus Powered)

Is that what you asked for ?

comment:4 by Christian Franke, 3 years ago

Keywords: usb removed
Milestone: unscheduledRelease 7.3

USB Id 0x0480:0x0900 is already detected by drive database, so -d sat is no longer needed. Please update the drive database.

Leaving ticket open because drive is still missing.

comment:5 by Christian Franke, 3 years ago

Summary: Add to drivedb : Toshiba Canvio Basics HDTB440EK3CAToshiba Canvio Basics HDTB440EK3CA (TOSHIBA MQ04UBB400, 0x0480:0x0900)

comment:6 by Christian Franke, 3 years ago

Milestone: Release 7.3unscheduled
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