Version 23 (modified by 8 years ago) ( diff ) | ,
---|
Smartmontools Help Page
Table of Contents
- Frequently asked questions (FAQ)
- Mailinglist
- Serious Problem Reports
-
Howto read
smartctl
reports - Distribution-specific bug reports
- No access to Sourceforge services?
Frequently asked questions (FAQ)
If you have problems or need support, first look at the page with answers to frequently asked questions.
Mailinglist
If you don't find an answer in the FAQs, the next step is, to search the support mailing list archives.
Or use the following (and usually up to date) email archives:
smartmontools-support: | SourceForge | | - | MARC | MarkMail | Nabble | Narkive |
smartmontools-database: | SourceForge | | Mail-Archive | MARC | - | - | Narkive |
(Gmane is offline)
If you don't find an answer to your question in the archives, then please send an email to the smartmontools-support mailing list. This is a moderated forum: you are not required to subscribe to the list in order to post your question. You can ask all questions concerning the installation and use of smartmontools. Or perhaps you want to become a developer, or suggest some new extensions?
Serious Problem Reports
If you are worried about your disks Health
state, because smartctl
gave
critical warnings or reported strange attribute values:
Have a look at the FAQ page and consult the
section on how to read smartctl reports.
If the drive fails a self-test, but still has 'PASSED
' SMART health status,
this usually means that there is a corrupted (uncorrectable=UNC) sector on the disk.
See Bad block HOWTO for
instructions about how to force this sector to reallocate (Linux only).
Howto read smartctl
reports
Annotated Reports
Example output
- SAS HDD thru MegaRAID SAS 1078 (
smartctl 6.5
)
Example output (very old)
- MAXTOR 4K080H4 80 GB 5400 RPM
- MAXTOR 4K080H4 80 GB 5400 RPM (has failing SMART status - reallocated sector count)
- MAXTOR 4K080H4 80 GB 5400 RPM (has had failing SMART test in the past. Look at the Seek Error Rate)
- MAXTOR 4K080H4 80 GB 5400 RPM (has failing SMART status, some failed self-tests)
- MAXTOR 4K080H4 80 GB 5400 RPM (has failing SMART status - calibration retry count)
- MAXTOR 4K080H4 80 GB 5400 RPM (has failing SMART status - calibration retry count)
- MAXTOR 4K080H4 80 GB 5400 RPM (failing self-tests. Note Current_Pending_Sector raw value and Uncorrectable (UNC) read errors)
- MAXTOR 6L080J4 80 GB 7200 RPM
- MAXTOR 6L080J4 80 GB 7200 RPM
- Maxtor 98196H8 80 GB 5400 RPM
- Maxtor 4R080J0 Note: Attribute 9 (lifetime) stored in minutes!
- IBM IC35L120AVVA07 (GXP 120 series) 120 GB 7200 RPM (note 3 temperatures)
- IBM IC35L120AVVA07 (GXP 120 series) 120 GB 7200 RPM (note 3 temperatures)
- IBM IC35L120AVV207 (GXP 180 series) 120 GB 7200 RPM (note 3 temperatures)
- IBM IC35L120AVV207 (GXP 180 series) (failing SMART status and self-tests)
- HITACHI_DK23BA-20 Hitachi 20 GB Laptop Disk
- HITACHI_DK23AA-12B Really sick failing Hitachi Laptop Disk
- TOSHIBA MK2018GAS Toshiba 20 GB Laptop Disk
- TOSHIBA MK6021GAS Toshiba 60 GB Laptop Disk (note 3 temperatures)
- Fujitsu MHR2040AT Fujitsu Laptop Disk (has failing SMART status - write error count)
- Fujitsu MHR2020AT Fujitsu Laptop Disk (has failing SMART status and self-tests)
- Western Digital WD2500JB Western Digital Disk (failing SMART status and self-tests)
- Western Digital WD800JD Western Digital Disk (failing SMART status - too may reallocated sectors, and self-tests)
- Seagate ST910021AS Seagate Momentus 100GB MacBook Pro Disk (failing SMART status - too may reallocated sectors, and self-tests)
Distribution-specific bug reports
The smartmontools package supports a number of different operating systems. Some of those operating systems are also distributed by multiple sources, and some of these maintain a database of bug reports. Here are links:
- Debian Linux bug database
- Redhat/Fedora Linux bugzilla database
- Gentoo Linux bugzilla database
- Ubuntu Linux bug database
- FreeBSD bugzilla database
- NetBSD bug database
- MacPorts bug database
If you can provide additional distribution or OS-specific bug-database links, please send an email to smartmontools-support mailing list.
No access to Sourceforge services?
Our project offers File Download, Mailing List, Mail Archives and SVN which are hosted at SourceForge. SourceForge is a free service, which supports a very large number of users and projects. Please check SF.net Operations to see the maintenance schedule and to learn if SourceForge is experiencing unscheduled system outages or other problems.
License
All content in this wiki is published under GNU GPL.