{{{ #!div style="border: 1pt solid; float:right; padding:10px; background-color: #E6E6FA; margin-left:30px;" '''Menu'''[[BR]] [[BR]] [wiki:Download Download Instructions][[BR]] [wiki:TocDoc Documentation][[BR]] [wiki:Help][[BR]] [wiki:TocSupport Device Support][[BR]] [wiki:TocDeveloper Developers Area][[BR]] [wiki:Links] }}} = Smartmontools Help Page = [[PageOutline(2,Table of Contents, inline)]] ---- == Frequently asked questions (FAQ) == If you have problems or need support, first look at the page with answers to [wiki:FAQ frequently asked questions]. ---- == Mailinglist == If you don't find an answer in the FAQs, the next step is, to [http://sourceforge.net/search/?group_id=64297&type_of_search=mlists search the support mailing list archives]. Or use the following (and usually up to date) email archives: '''Gmane''' - [http://dir.gmane.org/gmane.linux.utilities.smartmontools smartmontools-support][[BR]] '''MARC''' - [http://marc.theaimsgroup.com/?l=smartmontools-support smartmontools-support][[BR]] '''MARC''' - [http://marc.theaimsgroup.com/?l=smartmontools-database smartmontools-database][[BR]] '''MARK Mail''' - [http://markmail.org/search/?q=list%3Asmartmontools-support smartmontools-support] offers interesting sophisticated search options and also present an overall analysis of the mailinglist activities. One disadvantage at the time is, that their copy of smartmontools-support email archive starts in Sep/2008. So only a part of our collection is available there. The other drawback is, that you need javascript enabled to use it. If you don't find an answer to your question in the archives, then please send an email to the [http://lists.sourceforge.net/mailman/listinfo/smartmontools-support smartmontools-support mailing list]. This is a moderated forum: you are not required to subscribe to the list in order to post your question. You can ask all questions concerning the installation and use of smartmontools. Or perhaps [wiki:TocDeveloper you want to become a developer], or [http://sourceforge.net/newticket suggest some new extensions]? ---- == Serious Problem Reports == If a serious problem (system lockup, etc.) gets reported to us, it gets added to the [http://sourceforge.net/browser/trunk/smartmontools/WARNINGS WARNINGS] file in smartmontools. So far there are only a few problem systems listed. If you are worried about your disks {{{Health}}} state, because {{{smartctl}}} gave critical warnings or reported strange attribute values: Have a look at the [wiki:FAQ FAQ page] and consult the [#Howtoreadsmartctlreports section on how to read smartctl reports]. If the drive fails a self-test, but still has '{{{PASSED}}}' SMART health status, this usually means that there is a corrupted (uncorrectable=UNC) sector on the disk. See [http://smartmontools.sourceforge.net/badblockhowto.html Bad block HOWTO] for instructions about how to force this sector to reallocate (Linux only). ---- == Howto read {{{smartctl}}} reports == ==== Annotated Reports ==== * [wiki:Howto_ReadSmartctlReports_ATA_542.1 ATA-Disk] ({{{smartctl 5.42}}}) * [wiki:Howto_ReadSmartctlReports_ATA ATA-Disk] ({{{smartctl 5.39}}}) ==== Example output ==== * [http://smartmontools.sourceforge.net/examples/MAXTOR-0.txt MAXTOR 4K080H4] 80 GB 5400 RPM * [http://smartmontools.sourceforge.net/examples/MAXTOR-1.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status - reallocated sector count) * [http://smartmontools.sourceforge.net/examples/MAXTOR-2.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has had failing SMART test in the past. Look at the Seek Error Rate) * [http://smartmontools.sourceforge.net/examples/MAXTOR-7.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status, some failed self-tests) * [http://smartmontools.sourceforge.net/examples/MAXTOR-8.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status - calibration retry count) * [http://smartmontools.sourceforge.net/examples/MAXTOR-9.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status - calibration retry count) * [http://smartmontools.sourceforge.net/examples/MAXTOR-10.txt MAXTOR 4K080H4] 80 GB 5400 RPM (failing self-tests. Note Current_Pending_Sector raw value and Uncorrectable (UNC) read errors) * [http://smartmontools.sourceforge.net/examples/MAXTOR-3.txt MAXTOR 6L080J4] 80 GB 7200 RPM * [http://smartmontools.sourceforge.net/examples/MAXTOR-4.txt MAXTOR 6L080J4] 80 GB 7200 RPM * [http://smartmontools.sourceforge.net/examples/Maxtor-5.txt Maxtor 98196H8] 80 GB 5400 RPM * [http://smartmontools.sourceforge.net/examples/MAXTOR-6.txt Maxtor 4R080J0] Note: Attribute 9 (lifetime) stored in minutes! * [http://smartmontools.sourceforge.net/examples/IC35L120AVVA07-0-0.txt IBM IC35L120AVVA07 (GXP 120 series)] 120 GB 7200 RPM (note 3 temperatures) * [http://smartmontools.sourceforge.net/examples/IC35L120AVVA07-0-1.txt IBM IC35L120AVVA07 (GXP 120 series)] 120 GB 7200 RPM (note 3 temperatures) * [http://smartmontools.sourceforge.net/examples/IC35L120AVV207-0.txt IBM IC35L120AVV207 (GXP 180 series)] 120 GB 7200 RPM (note 3 temperatures) * [http://smartmontools.sourceforge.net/examples/IC35L120AVV207-1.txt IBM IC35L120AVV207 (GXP 180 series)] (failing SMART status and self-tests) * [http://smartmontools.sourceforge.net/examples/HITACHI_DK23BA-20-0.txt HITACHI_DK23BA-20] Hitachi 20 GB Laptop Disk * [http://smartmontools.sourceforge.net/examples/HITACHI_DK23AA-12B.txt HITACHI_DK23AA-12B] Really sick failing Hitachi Laptop Disk * [http://smartmontools.sourceforge.net/examples/TOSHIBA-0.txt TOSHIBA MK2018GAS] Toshiba 20 GB Laptop Disk * [http://smartmontools.sourceforge.net/examples/TOSHIBA-MK6021GAS.txt TOSHIBA MK6021GAS] Toshiba 60 GB Laptop Disk (note 3 temperatures) * [http://smartmontools.sourceforge.net/examples/FUJITSU1.txt Fujitsu MHR2040AT] Fujitsu Laptop Disk (has failing SMART status - write error count) * [http://smartmontools.sourceforge.net/examples/FUJITSU_MHR2020AT.txt Fujitsu MHR2020AT] Fujitsu Laptop Disk (has failing SMART status and self-tests) * [http://smartmontools.sourceforge.net/examples/WD2500JB.txt Western Digital WD2500JB] Western Digital Disk (failing SMART status and self-tests) * [http://smartmontools.sourceforge.net/examples/WD800JD.txt Western Digital WD800JD] Western Digital Disk (failing SMART status - too may reallocated sectors, and self-tests) * [http://smartmontools.sourceforge.net/examples/ST910021AS.txt Seagate Momentus 100GB MacBook Pro Laptop Disk] Seagate Momentus 100GB !MacBook Pro Laptop Disk (failing SMART status - too may reallocated sectors, and self-tests) ---- == Distribution-specific bug reports == The smartmontools package supports a number of different operating systems. Some of those operating systems are also distributed by multiple sources, and some of these maintain a database of bug reports. Here are links: * [http://bugs.debian.org/cgi-bin/pkgreport.cgi?which=pkg&data=smartmontools&archive=no Debian Linux bug database] * [https://bugzilla.redhat.com/buglist.cgi?field0-0-0=short_desc&type0-0-1=anywords&field0-0-1=status_whiteboard&value0-0-2=smartmontools+smartsuite&classification=Red+Hat&classification=Fedora&query_format=advanced&field0-0-2=component&value0-0-1=smartctl+smartd+smartmontools+smartsuite&type0-0-0=anywords&value0-0-0=smartctl+smartd+smartmontools+smartsuite&type0-0-2=anywordssubstr Redhat/Fedora Linux bugzilla database] * [http://bugs.gentoo.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=substring&email1=&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=product&type0-0-0=substring&value0-0-0=smartmontools&field0-0-1=component&type0-0-1=substring&value0-0-1=smartmontools&field0-0-2=short_desc&type0-0-2=anywords&value0-0-2=smartctl+smartd+smartmontools&field0-0-3=status_whiteboard&type0-0-3=anywords&value0-0-3=smartctl+smartd+smartmontools Gentoo Linux bugzilla database] * [https://bugs.launchpad.net/ubuntu/+source/smartmontools/ Ubuntu Linux bug database] * [http://portsmon.freebsd.org/portoverview.py?category=sysutils&portname=smartmontools FreeBSD bug database] * [http://www.netbsd.org/cgi-bin/query-pr-list.pl?text=smartctl%7Csmartd%7Csmartmontools&state=open&state=analyzed&state=feedback&state=suspended NetBSD bug database] * [http://trac.macports.org/query?port=smartmontools&col=id&col=summary&col=status&col=owner&col=type&col=priority&desc=1&order=status MacPorts bug database] If you can provide additional distribution or OS-specific bug-database links, please send an email to [http://lists.sourceforge.net/mailman/listinfo/smartmontools-support smartmontools-support mailing list]. ---- == No access to Sourceforge services? == Our project offers File Download. 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