Changes between Version 53 and Version 54 of FAQ

Timestamp:

Jan 8, 2016, 10:14:22 PM (9 years ago)

Author:

Christian Franke

Comment:

More info about drive database submissions

FAQ

@@ -288 +288 @@
 
 If your drive is not in the database, then the ''names'' of the Attributes 
-(displayed in the {{{ATTRIBUTE_NAME}}} column of {{{smartctl -A /dev/hd?}}}) 
+(displayed in the {{{ATTRIBUTE_NAME}}} column of {{{smartctl -A /dev/sdX}}}) 
 and the ''format'' of the the raw Attribute values shown in the 
 {{{RAW_VALUE}}} column may be incorrect.  This is mostly cosmetic: 
@@ -298 +298 @@
 Please do not submit a new drive for the database without checking to see if it
 is already in the current drive database
-([http://sourceforge.net/p/smartmontools/code/HEAD/tree/trunk/smartmontools/drivedb.h drivedb.h])
+([source:/trunk/smartmontools/drivedb.h drivedb.h])
 file.'''
 
@@ -307 +307 @@
 }}}
 to run a short self-test on the drive, and wait a 
-few minutes for the test to complete. Then email 
-the entire output from:[[BR]]
-{{{
-smartctl -x /dev/sdX
-}}}
-
-to [https://lists.sourceforge.net/lists/listinfo/smartmontools-database smartmontools-database]
-as a plain-text ASCII email attachment (file type: ".txt").  The timestamp
-in the self-test log will help us to determine whether Attribute 9 is
+few minutes for the test to complete.
+Then create a full smartmontools report and redirect it to a text file:
+{{{
+smartctl -x /dev/sdX > smartctl-VENDOR-MODEL.txt
+}}}
+The timestamp in the self-test log will help us to determine whether Attribute 9 is
 being used to store the lifetime in hours, minutes, or seconds.
 
-Alternatively you could email the output from:
-{{{
-smartctl -q noserial -x /dev/sdX
+Alternatively you could use:
+{{{
+smartctl -q noserial -x /dev/sdX > smartctl-VENDOR-MODEL.txt
 }}}
 This report does not contain the "{{{Serial Number}}}" and "{{{LU WWN Device Id}}}" output lines.
 
-If you need to use any of the vendor-specific display options
-({{{-v}}} options) with the drive, or if any of the Attributes are
-behaving strangely, please include that information as well.
+Then either email the file to
+[https://lists.sourceforge.net/lists/listinfo/smartmontools-database smartmontools-database]
+mailing list or [//newticket create a ticket] here in trac.
+Add the file as a plain-text ASCII attachment to avoid reformatting.
+In tickets, [WikiFormatting#PreformattedText wiki markup for preformatted text]
+could be used alternatively.
+
+Place the drive model name in the email subject or ticket summary.
+To submit info about different drive models, please use separate emails or tickets.
+
+Further information about the drive is welcome
+(link to device specification, output from a vendor specific SMART tool,
+name of the SSD controller, an already tested drivedb.h entry, ...).
+
+Please note that there usually will be no feedback on the smartmontools-database
+mailing list after a drive has been added to the database.
+If such feedback is desired, please create a ticket instead.
 
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