First enumerated disk in array gets strange FW version and no self-test support

[kennetb]

This may not be a problem with smartctl but let's start here and see if we get somewhere.

I'll refer to this:

​http://community.wd.com/t5/Desktop-Mobile-Drives/WD30EZRX-shows-SMART-logging-not-supported/td-p/513858

Which has a comment that sums it up pretty well.

"note "Firmware Version: 0958", "Auto Offline Data Collection: Disabled", and the truncated/incomplete output

what's interesting is that this appears to be related to the order in which the disks are enumerated. even though there are 3 different models of disk in this group of four, whichever disk is enumerated first suffers from this inaccurate smartctl output. in my particular case, they enumerate from top to bottom in the enclosure, so whichever disk is the topmost disk suffers from this - even if i leave the top bay empty, and include only three disks in the enclosure."

I too have this problem on debian wheezy.

Info about my system:

• 5-disk array connected via a (jbod) 5 Port SATA HPM-XA port multiplier and a PE-103 2-port SATA PCIe controller

• Linux version 3.2.0-4-amd64 (debian-kernel@…) (gcc version 4.6.3 (De

bian 4.6.3-14) ) #1 SMP Debian 3.2.60-1+deb7u3

• 03:00.0 SATA controller: Silicon Image, Inc. SiI 3132 Serial ATA Raid II Controller (rev 01)

• sata_sil24 0000:03:00.0: version 1.1

• ata1.15: Port Multiplier 1.2, 0x197b:0x0325 r0, 15 ports, feat 0x5/0xf

---

I ran smartctl to start a check on a specific drive. When it finished, I restarted the machine having removed all other drives from the array. Looking at the smartctl output from the drive:

# smartctl -a /dev/sda
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, ​http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Western Digital Caviar Green (Adv. Format)
Device Model: WDC WD10EARS-00Y5B1
Serial Number: WD-WCAV56082415
Firmware Version: 0956
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 7
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Tue Aug 5 17:14:46 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity

was never started.
Auto Offline Data Collection: Disabled.

Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x00) Offline data collection not supported.
SMART capabilities: (0x0000) Automatic saving of SMART data is not implemented.
Error logging capability: (0x00) Error logging NOT supported.

No General Purpose Logging support.

SMART Error Log not supported
SMART Self-test Log not supported
Device does not support Selective Self Tests/Logging

---

The firmware version is wrong and no tests supported. After reinserting another disk "ahead" in the array I get (note serial number):

# smartctl -a /dev/sdc
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, ​http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Western Digital Caviar Green (Adv. Format)
Device Model: WDC WD10EARS-00Y5B1
Serial Number: WD-WCAV56082415
LU WWN Device Id: 5 0014ee 2592b3823
Firmware Version: 80.00A80
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Tue Aug 5 17:23:50 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity

was completed without error.
Auto Offline Data Collection: Enabled.

Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever
been run.

Total time to complete Offline
data collection: (20460) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

power-saving mode.
Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 236) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3031) SCT Status supported.

SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 130 130 021 Pre-fail Always - 6491
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 36
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1125

10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 34

192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 25
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 1636
194 Temperature_Celsius 0x0022 113 100 000 Old_age Always - 34
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 1122 -
# 2 Short offline Completed without error 00% 1109 -
# 3 Short offline Completed without error 00% 1107 -

SMART Selective self-test log data structure revision number 1

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

So this drive is now recognized correctly.

---

The drive inserted, however:

# smartctl -a /dev/sdb
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, ​http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Western Digital Caviar Green
Device Model: WDC WD10EADS-00L5B1
Serial Number: WD-WCAU42935099
Firmware Version: 0956
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 7
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Tue Aug 5 17:31:38 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity

was never started.
Auto Offline Data Collection: Disabled.

Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x00) Offline data collection not supported.
SMART capabilities: (0x0000) Automatic saving of SMART data is not implemented.
Error logging capability: (0x00) Error logging NOT supported.

No General Purpose Logging support.

SMART Error Log not supported
SMART Self-test Log not supported
Device does not support Selective Self Tests/Logging

Now this drive exhibits the same strange information. Please let me know if you want more information.

Regards.