Opened 3 years ago
Last modified 3 years ago
#1504 new defect
defect - WD Elements external hard drive errors with "not capable of SMART self-check" — at Initial Version
Reported by: | kageurufu | Owned by: | |
---|---|---|---|
Priority: | major | Milestone: | undecided |
Component: | all | Version: | |
Keywords: | Cc: |
Description
I get the following error from smartd with one of my external drives, connected over USB.
Device: /dev/sdf [SAT], not capable of SMART self-check Device: /dev/sdf [SAT], failed to read SMART Attribute Data
I am able to query using smartctl, execute short and long tests, and get the results
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.40-1-lts] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: WDC WD140EDFZ-11A0VA0 Serial Number: [redacted] LU WWN Device Id: 5 000cca 290c402e0 Firmware Version: 81.00A81 User Capacity: 14,000,519,643,136 bytes [14.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Form Factor: 3.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-2, ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Thu Jun 24 11:59:23 2021 MST SMART support is: Available - device has SMART capability. SMART support is: Enabled }}}
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