Opened 5 years ago
Closed 5 years ago
#1330 closed defect (duplicate)
Device not yet supported: SEAGATE Expansion Desktop, 6.0TB (STEB6000403)
| Reported by: | gddsijh49usd | Owned by: | |
|---|---|---|---|
| Priority: | minor | Milestone: | |
| Component: | all | Version: | |
| Keywords: | uas linux | Cc: |
Description (last modified by )
USB-Bridge ( 0x0bc2:0x331a ) is not yet listed here:
http://www.linux-usb.org/usb.ids
Any chances to monitor this device with smartmontools?
Trying to include a SEAGATE Expansion Desktop, 6.0TB (STEB6000403) Drive gives the following output:
smartctl --all /dev/sda smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org /dev/sda: Unknown USB bridge [0x0bc2:0x331a (0x915)] Please specify device type with the -d option. ---------------------------------------------- smartctl --all -d sat /dev/sda smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org Read Device Identity failed: scsi error unsupported field in scsi command A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. ---------------------------------------------- smartctl --all -d scsi /dev/sda smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: Seagate Product: Expansion Desk Revision: 0915 Compliance: SPC-4 User Capacity: 6,001,175,125,504 bytes [6.00 TB] Logical block size: 512 bytes Physical block size: 4096 bytes LU is fully provisioned Logical Unit id: 0x3e4141415a46314e Serial number: NAAAXXXX Device type: disk Local Time is: Sat May 9 16:25:42 2020 CEST SMART support is: Unavailable - device lacks SMART capability. === START OF READ SMART DATA SECTION === Current Drive Temperature: 0 C Drive Trip Temperature: 0 C Error Counter logging not supported No self-tests have been logged
Best Regards,
Chris
Change History (4)
comment:1 by , 5 years ago
| Description: | modified (diff) |
|---|
comment:2 by , 5 years ago
| Keywords: | uas linux added |
|---|---|
| Milestone: | → undecided |
comment:3 by , 5 years ago
Great, that was it ;-)
Disabling UAS made smartctl work perfectly.
With UAS enabled, neither "-T permissive" nor "-d sat,12" helped:
smartctl -d sat -T permissive -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: scsi error unsupported field in scsi command
START OF INFORMATION SECTION
Device Model: [No Information Found]
Serial Number: [No Information Found]
Firmware Version: [No Information Found]
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: [No Information Found]
Local Time is: Sun May 10 17:28:12 2020 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
smartctl -d sat,12 -T permissive -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: scsi error unsupported field in scsi command
START OF INFORMATION SECTION
Device Model: [No Information Found]
Serial Number: [No Information Found]
Firmware Version: [No Information Found]
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: [No Information Found]
Local Time is: Sun May 10 17:28:43 2020 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
without UAS:
echo "0x0bc2:0x331a:u" > /sys/module/usb_storage/parameters/quirks
-->
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
| Port 1: Dev 2, If 0, Class=Hub, Driver=hub/2p, 5000M
| Port 1: Dev 4, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
smartctl -d sat -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
START OF INFORMATION SECTION
Device Model: ST6000DM003-2CY186
Serial Number: WCT31G3B
LU WWN Device Id: 5 000c50 0cd3e50b1
Firmware Version: 0001
User Capacity: 6,001,175,126,016 bytes [6.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5425 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sun May 10 17:50:53 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
USB Vendor ID 0x0bc2 now defaults to
-d sat, see r4685, r4692. Some few Seagate devices require-d sat,12.This is the typical behavior with Seagate devices if UAS mode is enabled on Linux. If this is the case on your system, this ticket is a duplicate of #971. See SAT with UAS under Linux page for details.